Riviera Maya Insider ‘Whitelisting’ Guide

To ensure you continue receiving our newsletters and updates without interruption, please ‘whitelist’ our email address. Follow the steps below based on your email provider.

Why Whitelist Riviera Maya Insider? Whitelisting our email ensures that our communications land directly in your inbox, keeping you updated with the latest news, events, and exclusive offers from Riviera Maya Insider.

Supported Email Providers

Gmail

1. Open an Email from Us:

   • Find an email from [email protected] in your inbox.

2. Add to Contacts:

   • Click the down-pointing triangle next to the Reply button.

   • Select "Add [email protected] to Contacts".

3. Move to Primary Tab:

   • Drag the email to the Primary tab in your inbox.

   • Future emails from us will appear in your Primary tab.

Yahoo! Mail

1. Open the Email:

   • Locate an email from [email protected].

2. Add to Contacts:

   • Click "Add to contacts" next to our email address.

3. Save Contact:

   • Optionally, add more information and click "Save".

Outlook (Web, 2016, 2019, Office 365)

1. Open an Email from Us:

   • Find an email from [email protected].

2. Add to Safe Senders:

   • Right-click on the email.

   • Select "Junk" > "Never Block Sender".

3. Confirm Addition:

   • Our email address will be added to your Safe Senders list.

Apple Mail (iCloud)

1. Open the Email:

   • Locate an email from [email protected].

2. Add to Contacts:

   • Click on our email address in the header.

   • Select "Add to Contacts".

AOL Mail

1. Access Contacts:

   • Click "Contacts" in the right toolbar.

2. Add New Contact:

   • Click "Add Contact".

3. Enter Details:

   • Input [email protected] and any additional information.

4. Save Contact:

   • Click "Add Contact" to finish.

Comcast

1. Go to Preferences:

   • Click "Preferences" from the menu.

2. Restrict Incoming Email:

   • Select "Restrict Incoming Email".

   • Click "Yes" to enable controls.

3. Allow Specific Email:

   • Enter [email protected] in the allowed addresses.

   • Click "Add", then "Update" to finish.

Other Email Providers

If you're using a different email service, adding [email protected] to your contacts or address book should help ensure our emails reach your inbox. Refer to your email provider's support page for specific instructions.

Mobile Devices

iOS Devices (iPhone, iPad, iPod Touch)

1. Open the Email:

   • Find an email from [email protected].

2. Add to Contacts:

   • Tap the sender's name or email address.

   • Select "Add to Existing Contact" or "Create New Contact".

Android Devices

1. Open the Email:

   • Locate an email from [email protected].

2. Add to Contacts:

   • Tap the sender's name or email address.

   • Select "Add to Contacts".

Desktop Email Clients

Microsoft Outlook 2010 and Later

1. Open the Email:

   • Find an email from [email protected].

2. Add to Safe Senders:

   • Right-click on the email.

   • Select "Junk" > "Never Block Sender".

Mozilla Thunderbird

1. Open the Email:

   • Locate an email from [email protected]

2. Add to Address Book:

   • Click "Add to Address Book" from the toolbar.

Need Help? If you encounter any issues while whitelisting our email, feel free to reach out to me at [email protected]. I’m here to help!

Stay Connected After whitelisting, follow us on Facebook, Instagram, and LinkedIn to stay updated with the latest from Riviera Maya Insider.

Compliance and Privacy At Riviera Maya Insider, we respect your privacy and are committed to protecting your personal information. Our email communications comply with relevant regulations, including CAN-SPAM Act (USA), CASL (Canada), and Mexico's Federal Law on Protection of Personal Data. You can unsubscribe at any time using the link provided in our emails.